McDonald’s Is Being Sued for $900 Million For Broken Ice Cream Machines

There has always been a joke about McDonald’s ice cream machines being “out of service,” but now the business is facing serious allegations of defamation. 

Kytch, a startup company that creates devices to monitor ice cream machines, accused McDonald’s of stealing confidential information and falsely advertising to customers about safety issues. 

Kytch claimed that McDonald’s and the Taylor Company, the machine manufacturer, tried to make their own device based on Kytch’s software. Kytch claimed that its product was the only one that could fix the ice cream machines. 

Kytch also says that McDonald’s is misleading customers into believing that their product could cause serious or even fatal injury. They say that everything McDonald’s is doing is ruining their business. 

“Kytch brings this action to set the record straight, to vindicate the company’s rights under civil law, to curb McDonald’s anticompetitive conduct, to recover compensatory and punitive damages, to protect the consuming public from false and misleading advertisements, and to finally fix McDonald’s broken soft-serve machines,” Kytch argued in the suit.

A McDonald’s spokesperson said that Kytch’s complaint is “meritless.” They explained, “McDonald’s owes it to our customers, crew and franchisees to maintain our rigorous safety standards and work with fully vetted suppliers in that pursuit.”

However, Kytch claims that their company has been destroyed beyond repair and they demand compensation. 

Broken ice cream machines aren’t uncommon for McDonald’s and many people have expressed their complaints. There is even a website called McBroken that shows the availability of ice cream machines and Jack in the Box locations in America and some parts of Europe. New York has the highest percentage, with around 22% of their ice cream machines broken.